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เนื้อหาย่อ : ments This third edition of Personnel/Human Resource Management con- tains many changes and features that we believe constitute improve; s on the first two editions. The book continues to be built around the Personnel/Human Resource (P/HR) model developed for the ear- lier editions. Economic conditions have been added as a fourth external infuence in the model, along with laws and regulations, labor unions, and labor markets. We illustrate how economic conditions shape Pl HR activities in numerous places throughout the book. A second major change has been the development and inclusion of six substantive cases. They are in the areas of (1) assessing perfor- mance, (2) external staffing, (3) employee development, (4) compensa- tion, (5) labor relations, and (6) work design and change. The cases are written to provide students with challenges in both problem identi- fcation and problem solution. Extensive analysis of each case is pro- vided in the instructor's manual. Another change provides more integration of general business strat egy with P/HR management, emphasizing how each infuences, and is infuenced by, the other. Accompanying this is greater emphasis